InkVault360

Legal

Privacy Policy

Last updated: 12 August 2026

1. Introduction

InkVault Holdings Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We collect the following personal data when you use our website or services:

  • Contact form submissions: name, email, company, service interest, and message.
  • Website analytics: aggregated, anonymised usage data via privacy-first analytics (Plausible). No cookies, no cross-site tracking.
  • Service delivery: account credentials, domain details, and project information when you engage our services.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide requested information.
  • Deliver and maintain the services you engage us for.
  • Send service-related communications (updates, support responses).
  • Improve our website and services.
  • Meet our legal and regulatory obligations.

4. Legal Basis

We process your personal data under the following legal bases: (a) consent — you have provided your data through our contact form; (b) contract — we need your data to deliver services you have engaged; (c) legitimate interest — to respond to enquiries and improve our services; (d) legal obligation — to meet regulatory requirements.

5. Data Sharing

We do not sell your personal data. We may share it with: (a) service providers who help us operate (hosting, analytics) — only what is necessary, under contract; (b) legal authorities if required by law. We never share data for marketing purposes with third parties.

6. Data Retention

We retain personal data only for as long as necessary: contact form submissions are retained for 24 months; service delivery data is retained for the duration of the engagement plus 6 years for accounting purposes; analytics data is anonymised and retained indefinitely.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate personal data.
  • Erase your personal data (right to be forgotten).
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with the ICO.

To exercise these rights, contact us at info@inkvault360.co.uk.

8. Security

We take appropriate technical and organisational measures to protect your data, including SSL encryption, secure hosting, access controls, and daily backups.

9. Cookies

Our website uses privacy-first analytics (Plausible) that does not use cookies or collect personal data. We do not set tracking cookies.

10. Contact

For privacy enquiries, contact us at info@inkvault360.co.uk or 79 Stocks Lane, Stalybridge, Greater Manchester SK15 2LN.